Q1:Are you a factory or trading company ?
A:We are a factory in lighting industry for 12 years.
Q2:Can you provide OEM or ODM service?
A:Yes,our company professionally takes OEM and ODM service, perfect quality and lighting solutions,just tell us your ideas.
Q3:What is average lead time ?
A:Sample usually takes about 10-15 days depending on product type. Bulk order usually takes about 35 days.
Q4: Do you offer free sample?
A:Normally we required pay for sample and express cost first, after confirm order will equal value reduce from order.
Q5. What about the MOQ?
A: Sample order is available. and you can order any quantity ,just different qty with different price. contact with us discussign.
Q6: Do you offer guarantee for the products?
Yes, all of products are guarantee 3-5 years
Q7: How about the payment terms?
A: By T/T ,Western Union,Trade assurance (30% deposit before production, 70% before shipping)
Q8: How about after-sale services?
A:If goods are with problems within warranty, free spare parts will send by express, or communicate and negotiated solve the problems together.
Q9: How is your package ? Can I give you my design ?
A:K=K five layer standard waterproof brown or white carton with foam for exparation .also design the package as you want, including the color ,logo and all details .
Q10: How can I get your offer?
A: Welcome to contact us by mail,whatsapp,wechat or Trade Manager Ect. for discussing .
Q11: How to place an order ?
A: Firstly let us know your requirements or application . Secondly we quote as your asking . Thirdly pls confirm the all details of order and arrange the deposit . Fourthly our factory arrange the production.
Q12: How can we make sure about the product quality after we place the order ?
A: Before delivery,we will send you the pictures and videos for you to check the quality ,and you also can arrange for the quality checking by yourself or by your contacts in the third party inspection organization .
Welcome to leave our contact information or contact us right now .
Tpstarlite always try the best for you .
Audited Supplier 
){kind=link}